Send us a message
Fill in the form below and we'll get back to you shortly.
Contact info
Email support
support@caresupply.comResponse hours
Mon–Sun, 8am – 8pm EST
Typically reply within 1 business day
Mailing address
CareSupply Inc.
2150 Market Street, Suite 400
Philadelphia, PA 19103
Real humans, real replies
Every message is read by a member of our care team — not a bot, not a script. We genuinely want to help.
Quick answers
How long does shipping take?
Most orders ship within 1–2 business days and arrive in 3–5 days.
Can I use FSA / HSA funds?
Yes — most of our products are FSA/HSA eligible. Look for the badge on product pages.
How do I cancel my care plan subscription?
You can cancel any time from your account page with one click — no calls needed.
What's your return policy?
We offer easy 30-day returns on unopened items. Contact us and we'll handle the rest.